Perla Mineral Water 500ml Pack

Original price was: ₵34.00.₵32.00Current price is: ₵32.00.
Perla Mineral Water, 500ml 24-pack
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Shipping Policy
Shipping Policy — Redgoldgriin Official Store
Last updated: August 25, 2026
This policy applies only to products sold by the Redgoldgriin Official Store. Products purchased from other marketplace vendors may have different delivery fees, fulfilment times and shipping policies.
Delivery Areas
Redgoldgriin currently delivers within Accra and other supported locations displayed at checkout. Delivery availability may vary according to the product type, particularly for fresh, frozen or perishable groceries.
Customers must provide:
- A complete delivery address
- A valid telephone number
- A GhanaPostGPS address, where available
- A nearby landmark or helpful delivery note
Delivery Fees
Delivery fees are calculated at checkout based on the delivery zone, distance, product type, weight, size and handling requirements.
Orders containing products from multiple marketplace stores may attract separate delivery charges and may arrive in separate deliveries.
Processing and Delivery Times
Orders are processed after payment has been successfully confirmed. The estimated delivery time shown at checkout begins after order confirmation.
Delivery times may vary depending on:
- The customer’s location
- Product availability
- Order volume
- Weather and traffic conditions
- Public holidays
- Courier availability
- Special handling requirements
Delivery estimates are provided in good faith but are not guaranteed. Redgoldgriin will notify the customer if a significant delay affects an order.
Grocery and Perishable Orders
Fresh, frozen and other perishable products may only be available within selected delivery zones. Customers should ensure that someone is available to receive these items within the agreed delivery period.
Perishable products that spoil because the customer provided an incorrect address, could not be contacted or was unavailable during an agreed delivery attempt may not qualify for a refund. A new delivery fee may also apply.
Order Changes and Cancellations
Customers should contact Redgoldgriin as soon as possible to request an address change, order modification or cancellation.
Changes cannot be guaranteed after an order has been prepared or dispatched. Grocery and perishable orders may not be cancelled once preparation has begun.
Delivery Attempts
Our delivery representative may contact the customer before or upon arrival. Customers are responsible for remaining reachable through the telephone number provided at checkout.
If delivery cannot be completed because the customer is unavailable, unreachable or has provided an incomplete or incorrect address, the order may be returned or scheduled for redelivery. Additional delivery charges may apply.
Receiving and Inspecting an Order
Customers should inspect their order as soon as it is received. Any missing, incorrect, damaged or visibly spoiled item should be reported promptly with the order number and clear photographs.
Problems involving groceries or perishable products should be reported within 24 hours of delivery. Problems involving eligible non-perishable products should be reported within three days of delivery, in accordance with the Redgoldgriin Returns and Refunds Policy.
Customers should retain the affected products and original packaging until the issue has been reviewed.
Age-Restricted Products
Where age-restricted products are sold, delivery will only be made to an eligible adult who can provide valid identification upon request. The order may be withheld or returned if age verification cannot be completed.
Customer Support
For delivery questions or problems, contact Redgoldgriin Customer Support and provide your order number, delivery address and telephone number.
Redgoldgriin reserves the right to update this policy as delivery coverage, fees and fulfilment arrangements change.
Refund Policy
Refund and Returns Policy — Redgoldgriin Official Store
Last updated: August 25, 2026
This policy applies only to products sold by the Redgoldgriin Official Store. Products purchased from independent marketplace vendors may be subject to the individual vendor’s refund and returns policy.
Return Period
Eligible non-perishable products may be returned within three calendar days of delivery.
To qualify for a return, the product must be:
- Unused, unworn and unwashed
- Unopened, where applicable
- In its original condition and packaging
- Complete with all tags, accessories and included items
- Accompanied by the order number or other proof of purchase
A return request does not automatically guarantee a refund. Returned products must first be inspected and approved.
Damaged, Defective or Incorrect Products
If an item arrives damaged, defective, incomplete or different from what was ordered, contact Redgoldgriin Customer Support promptly.
Please provide:
- Your order number
- A description of the problem
- Clear photographs or video of the product
- Photographs of the packaging, where relevant
After reviewing the claim, Redgoldgriin may offer a replacement, exchange, repair, partial refund or full refund, depending on the circumstances.
Groceries and Perishable Products
Fresh, frozen, chilled and other perishable products cannot be returned because of a change of mind.
However, customers should report products that arrive spoiled, damaged, unsafe, missing or incorrect within 24 hours of delivery. Photographic evidence may be required.
Perishable products that spoil because the customer was unavailable, unreachable or provided an incorrect delivery address may not qualify for a refund.
Non-Returnable Products
The following products are generally not eligible for return unless they arrive damaged, defective or incorrect:
- Fresh, frozen, chilled or perishable food
- Opened food, beverages or grocery products
- Products with broken hygiene or safety seals
- Used, washed or worn products
- Personal-care, cosmetic or intimate products that have been opened
- Custom-made, personalized or altered products
- Digital products, downloadable content and gift cards
- Products marked as final sale or non-returnable
- Products returned without their original packaging, accessories or components
This does not affect any rights that cannot legally be excluded.
Griin Editions and Limited Collections
Eligible Griin Editions products may be returned within the standard three-day return period if they remain unused and in their original condition.
Numbered certificates, packaging, tags and accessories supplied with a limited-edition product must be returned with it. Products that have been personalized, altered or made specifically for the customer cannot be returned unless defective or incorrect.
Bundles and Product Sets
Products sold as a bundle or set should be returned with all included components when the return is based on a change of mind.
If only one component is damaged, defective, missing or incorrect, Redgoldgriin may replace or refund the affected component without requiring the complete bundle to be returned.
Change-of-Mind Returns
Approved change-of-mind returns are accepted only for eligible non-perishable products that meet the return conditions.
The customer is responsible for return delivery costs. The original delivery charge will not be refunded unless the return resulted from an error by Redgoldgriin or the product was damaged, defective or incorrectly supplied.
Exchanges
Exchanges are subject to product availability. If the requested replacement is unavailable, Redgoldgriin may offer store credit or a refund.
Any price difference and applicable delivery charges must be paid before the replacement is dispatched.
How to Request a Return or Refund
Contact Redgoldgriin Customer Support through your order page or the website’s Contact Us page before returning any product.
Include your:
- Full name
- Order number
- Product name
- Reason for the request
- Supporting photographs or video, where applicable
Do not send a product back until the return has been approved and return instructions have been provided.
Refund Processing
Once the returned product has been received and inspected, the customer will be notified whether the refund has been approved or rejected.
Approved refunds will normally be issued to the original payment method. Where that is not possible, Redgoldgriin may arrange payment to a verified mobile-money or bank account belonging to the customer.
Refund processing may take approximately five to ten business days after approval, depending on the payment provider or financial institution.
Order Cancellations
Customers should request cancellation as soon as possible. An order may be cancelled for a full refund if it has not been prepared or dispatched.
Orders may not be cancelled after dispatch. Grocery, customized or perishable orders may not be cancelled once preparation has begun.
Refused and Failed Deliveries
Delivery charges may not be refundable when an order is refused without a valid product-related reason or when delivery fails because the customer:
- Was unavailable during an agreed delivery period
- Could not be reached
- Supplied an incomplete or incorrect address
- Failed to provide required age identification
Additional delivery or return costs may be deducted from an approved refund where appropriate.
Marketplace Purchases
Redgoldgriin is a multivendor marketplace. This policy applies exclusively to products displaying:
Sold by Redgoldgriin Official Store
For products sold by another vendor, customers should review the seller information and applicable policy shown on the vendor’s store or product page.
Redgoldgriin reserves the right to update this policy as its products, fulfilment arrangements and applicable requirements change.
Cancellation / Return / Exchange Policy
Refund and Returns Policy — Redgoldgriin Official Store
Last updated: August 25, 2026
This policy applies only to products sold by the Redgoldgriin Official Store. Products purchased from independent marketplace vendors may be subject to the individual vendor’s refund and returns policy.
Return Period
Eligible non-perishable products may be returned within three calendar days of delivery.
To qualify for a return, the product must be:
- Unused, unworn and unwashed
- Unopened, where applicable
- In its original condition and packaging
- Complete with all tags, accessories and included items
- Accompanied by the order number or other proof of purchase
A return request does not automatically guarantee a refund. Returned products must first be inspected and approved.
Damaged, Defective or Incorrect Products
If an item arrives damaged, defective, incomplete or different from what was ordered, contact Redgoldgriin Customer Support promptly.
Please provide:
- Your order number
- A description of the problem
- Clear photographs or video of the product
- Photographs of the packaging, where relevant
After reviewing the claim, Redgoldgriin may offer a replacement, exchange, repair, partial refund or full refund, depending on the circumstances.
Groceries and Perishable Products
Fresh, frozen, chilled and other perishable products cannot be returned because of a change of mind.
However, customers should report products that arrive spoiled, damaged, unsafe, missing or incorrect within 24 hours of delivery. Photographic evidence may be required.
Perishable products that spoil because the customer was unavailable, unreachable or provided an incorrect delivery address may not qualify for a refund.
Non-Returnable Products
The following products are generally not eligible for return unless they arrive damaged, defective or incorrect:
- Fresh, frozen, chilled or perishable food
- Opened food, beverages or grocery products
- Products with broken hygiene or safety seals
- Used, washed or worn products
- Personal-care, cosmetic or intimate products that have been opened
- Custom-made, personalized or altered products
- Digital products, downloadable content and gift cards
- Products marked as final sale or non-returnable
- Products returned without their original packaging, accessories or components
This does not affect any rights that cannot legally be excluded.
Griin Editions and Limited Collections
Eligible Griin Editions products may be returned within the standard three-day return period if they remain unused and in their original condition.
Numbered certificates, packaging, tags and accessories supplied with a limited-edition product must be returned with it. Products that have been personalized, altered or made specifically for the customer cannot be returned unless defective or incorrect.
Bundles and Product Sets
Products sold as a bundle or set should be returned with all included components when the return is based on a change of mind.
If only one component is damaged, defective, missing or incorrect, Redgoldgriin may replace or refund the affected component without requiring the complete bundle to be returned.
Change-of-Mind Returns
Approved change-of-mind returns are accepted only for eligible non-perishable products that meet the return conditions.
The customer is responsible for return delivery costs. The original delivery charge will not be refunded unless the return resulted from an error by Redgoldgriin or the product was damaged, defective or incorrectly supplied.
Exchanges
Exchanges are subject to product availability. If the requested replacement is unavailable, Redgoldgriin may offer store credit or a refund.
Any price difference and applicable delivery charges must be paid before the replacement is dispatched.
How to Request a Return or Refund
Contact Redgoldgriin Customer Support through your order page or the website’s Contact Us page before returning any product.
Include your:
- Full name
- Order number
- Product name
- Reason for the request
- Supporting photographs or video, where applicable
Do not send a product back until the return has been approved and return instructions have been provided.
Refund Processing
Once the returned product has been received and inspected, the customer will be notified whether the refund has been approved or rejected.
Approved refunds will normally be issued to the original payment method. Where that is not possible, Redgoldgriin may arrange payment to a verified mobile-money or bank account belonging to the customer.
Refund processing may take approximately five to ten business days after approval, depending on the payment provider or financial institution.
Order Cancellations
Customers should request cancellation as soon as possible. An order may be cancelled for a full refund if it has not been prepared or dispatched.
Orders may not be cancelled after dispatch. Grocery, customized or perishable orders may not be cancelled once preparation has begun.
Refused and Failed Deliveries
Delivery charges may not be refundable when an order is refused without a valid product-related reason or when delivery fails because the customer:
- Was unavailable during an agreed delivery period
- Could not be reached
- Supplied an incomplete or incorrect address
- Failed to provide required age identification
Additional delivery or return costs may be deducted from an approved refund where appropriate.
Marketplace Purchases
Redgoldgriin is a multivendor marketplace. This policy applies exclusively to products displaying:
Sold by Redgoldgriin Official Store
For products sold by another vendor, customers should review the seller information and applicable policy shown on the vendor’s store or product page.
Redgoldgriin reserves the right to update this policy as its products, fulfilment arrangements and applicable requirements change.
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