Store Manager – Redgoldgriin Official & Managed Partner Stores

Location: Ghana
Work arrangement: Part-time initially, with potential to become full-time
Reports to: Marketplace Manager

About Redgoldgriin

Redgoldgriin is a growing multivendor ecommerce marketplace connecting customers with trusted vendors and a broad selection of quality products.

In addition to independent vendor stores, Redgoldgriin operates its official store and provides managed-store support for selected partner vendors who are not yet ready to create and manage their own stores.

About the Role

We are looking for an organized, commercially aware and detail-oriented Store Manager to oversee the Redgoldgriin Official Store and manage storefronts for participating partner vendors.

The Store Manager will be responsible for product listings, pricing, inventory, merchandising, order coordination and store performance. The goal is to keep every assigned store accurate, attractive, well-stocked and ready to fulfil customer orders.

Key Responsibilities

• Manage the day-to-day operation of the Redgoldgriin Official Store.

• Manage assigned storefronts for partner vendors using Redgoldgriin’s managed-store service.

• Keep each partner vendor’s identity, products, pricing and records properly separated.

• Create and update product titles, descriptions, images, prices, variations and attributes.

• Organize products into the correct categories, brands and collections.

• Verify product information supplied by vendors before publishing listings.

• Monitor stock levels and confirm inventory availability with partner vendors.

• Remove, update or mark unavailable products promptly.

• Coordinate promotions, discounts, coupons and featured-product placements.

• Arrange products and collections to improve store presentation and sales.

• Review incoming orders and confirm them with the appropriate vendor or fulfilment contact.

• Monitor order preparation, dispatch, delivery, cancellation and return statuses.

• Follow up on delayed or unfulfilled orders.

• Coordinate customer questions relating to products, availability and orders.

• Maintain accurate records of vendor prices, selling prices, commissions, sales and returns.

• Prepare weekly reports on orders, sales, inventory, fulfilment and store performance.

• Recommend improvements based on customer activity and product performance.

• Work closely with the Vendor Operations Coordinator, customer-support team and marketing team.

Redgoldgriin Official Store Responsibilities

The Store Manager will directly oversee products sold or managed by Redgoldgriin, including:

• Redgoldgriin-owned and branded products.

• Redgoldgriin Essentials and grocery products.

• Griin Editions products and special collections.

• Selected products sourced or fulfilled directly by Redgoldgriin.

• Promotions and featured collections within the official store.

Managed Partner Store Responsibilities

For vendors who do not wish to operate their own stores yet, the Store Manager will:

• Create and maintain their Redgoldgriin storefronts.

• Upload and update products based on vendor-approved information.

• Confirm prices, inventory and product availability regularly.

• Send orders to the correct vendor for fulfilment.

• Track order progress and escalate fulfilment problems.

• Maintain accurate sales and order records for each vendor.

• Provide vendors with periodic performance updates.

• Help capable vendors transition to managing their own stores when they are ready.

Who We’re Looking For

• Strong organizational and administrative skills.

• Excellent attention to detail.

• Good commercial judgment and understanding of online retail.

• Experience managing products, inventory, orders or an ecommerce store.

• Comfortable working with WordPress, WooCommerce or online store dashboards.

• Ability to write clear and accurate product descriptions.

• Basic image-editing and product-presentation skills are an advantage.

• Strong communication and vendor follow-up abilities.

• Confidence using spreadsheets for inventory, pricing and sales records.

• Ability to manage several stores without mixing vendor information or transactions.

• Honest, dependable and capable of handling commercially sensitive information.

• Familiarity with Ghana’s retail and ecommerce environment is strongly preferred.

What Success Looks Like

• Assigned stores remain accurate, attractive and up to date.

• Product listings meet Redgoldgriin’s quality standards.

• Prices and inventory match information confirmed by vendors.

• Orders are acknowledged and fulfilled on time.

• Customers receive timely product and order information.

• Vendor records and transactions remain accurate and properly separated.

• Delays, cancellations and stock problems are identified early.

• Sales and store performance improve through better merchandising and management.

What We Offer

• An opportunity to help build a growing ecommerce marketplace.

• Flexible part-time working arrangements during the initial stage.

• Practical experience in ecommerce, merchandising and marketplace operations.

• Direct involvement in developing Redgoldgriin’s official and managed-store model.

• Potential for expanded responsibilities and a full-time position as order volume grows.

How to Apply

Submit your CV together with a short introduction explaining:

1. Your experience managing products, inventory, orders or an online store.

2. Any experience you have with WordPress, WooCommerce or ecommerce platforms.

3. How you would keep multiple vendor stores and transactions properly organized.

4. Why you would like to join Redgoldgriin.

5. Your current location and weekly availability.

6. You don’t have any experience in this field but think you can meet the expectations of this role.