Privacy Policy

This privacy policy is a legal document that explains how Redgoldgriin.com collects, uses, discloses, and protects personal information gathered from users, customers, or visitors. It provides transparency to individuals about how their personal data is handled, helping to build trust and ensure compliance with privacy laws and regulations.

BY USING THE REDGOLDGRIIN SERVICE, YOU HAVE (I) READ, UNDERSTOOD AND AGREED TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR YOUR PARENT OR GUARDIAN HAS READ AND AGREED TO THIS PRIVACY POLICY FOR YOU). If you do not agree or are unable to pledge this, then you must not use the Service. In such case, contact the support team via email to request deletion of your account and data.

Redoldgriin Street limited is a company registered in the Republic of Ghana (with its office at No. 17 Royal Cr, Ashongman, Accra) will be the controller of your personal data

Effective Date: 23/10/2024

1. Introduction

Redgoldgriin.com (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website redgoldgriin.com (the “Site”) or make a purchase through our online store.

By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information in connection with your use of our services, including:

·        Personal Information: Information that can be used to identify you, such as your name, email address, billing address, shipping address, phone number, and payment information.

·        Non-Personal Information: Information that cannot be directly linked to your identity, such as browser type, device information, IP address, and browsing behavior.

3. How We Collect Your Information

We collect information in various ways, including:

·        Directly from You: When you register on our Site, place an order, subscribe to our newsletter, or engage with customer service.\

·        Automatically: We may collect information automatically when you browse our Site, such as through cookies, web beacons, and other tracking technologies.

·        From Third Parties: Information may be collected from third parties, such as payment processors or shipping companies, when necessary to fulfill your order.

4. How We Use Your Information

We use your information for the following purposes:

·        To Process Transactions: To fulfill and manage your orders, process payments, and deliver products.

·        To Improve Our Services: To enhance and personalize your shopping experience and to develop new products and features.

·        To Communicate with You: To send order confirmations, shipping updates, newsletters, promotional materials, or respond to customer inquiries.

·        For Marketing: With your consent, we may send you promotional emails or offers. You can opt-out at any time.

·        To Prevent Fraud: To monitor and prevent fraudulent activity, security breaches, and to enforce our Terms of Service.

5. Sharing Your Information

We may share your information with:

·        Service Providers: Third-party vendors who help us with payment processing, shipping, marketing, and customer service.

·        Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a new owner.

·        Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies through your browser settings, but doing so may affect the functionality of our Site.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements.

8. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

·        The right to access and receive a copy of your data.

·        The right to request correction or deletion of your personal data.

·        The right to restrict or object to the processing of your data.

·  The right to withdraw consent at any time for marketing communications.

To exercise these rights, please contact us at support@redgoldgriin.com.

10. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy. Your continued use of the Site after any changes signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Redgoldgriin.com 

Email: support@redgoldgriin.com   

Address: No. 17 Royal Cr, Ashongman Accra

This privacy policy ensures transparency on how data is collected and used on Redgoldgriin.com, adhering to privacy laws of the Republic of Ghana and privacy laws like GDPR and CCPA where applicable.